Aerial view of Blue Mosque at night in Istanbul

FAQs

How to make a reservation?
When you have the details clear, or when you decided to book one of the tour packages; submit a request form located at the bottom of the tour details. On the pop-up page, you will need to fill in the application form. Please fill in all blanks on your application carefully. ”No need to fill in any credit card information” Then wait for a response from our team. Once we receive your reservation request, our team will prepare an appropriate schedule with your information filled in on the reservation form. And we will get back to you with some details about; how to complete your reservation, what is the next step, how to make a deposit payment, etc. After confirming the details and deciding to make a deposit payment and secure your places on the tour package you wish to purchase, we ask bank transfer or we will send you a link via email to pay your deposit amount (20% of the total amount). Once you complete your deposit payment, our team will start working to complete your reservation. We will book domestic flights, hotels, tours and transfers. Once we have completed your reservation, we will send you your final documents that will include all the details of your reservation and voila!

You book with a 20% deposit, by bank transfer or by card through a secure payment link we send you by email. The rest is paid in two steps:

  • 20% on booking confirmation, by card or bank transfer
  • 40% about 30 days before arrival, by card or bank transfer. With this payment we guarantee your hotels, guides and entrance fees and issue the domestic flights
  • 40% on arrival in Turkey, in cash in US dollars, or by card with a surcharge

For groups of ten or more, the second payment is taken about 90 days before arrival (60 days if the tour has no domestic flights), because flight seats and hotel rooms are blocked much earlier.

Our prices are in US dollars. Your deposit is never lost: if your plans change, it stays as credit valid for 12 months.

All reservations are made with Lin Tur Turizm Tic. Ltd. Şti. markets as CONMIGO TRAVEL AGENCY (Licence: A-14430). By booking a product with us, you will be deemed to have read, understood and accepted these Booking Terms and Conditions (which constitute the entire agreement between you and us) and we will accept your booking on this basis. The services to be provided are those referred to in the confirmation/invoice of your reservation. The person submitting the booking form (which incorporates these terms and conditions), whether in print or online, warrants that he/she has full authority to do so on behalf of all persons whose names appear on it and confirms that all such persons are fully aware and understand these terms and conditions. We reserve the right to refuse any reservation at our discretion.

Changes and cancellations must be sent to us in writing, by email or WhatsApp. When we receive your second payment we guarantee your hotels, guides and entrance fees and issue the domestic flights. From that point the penalty covers those real costs; it is not a fine.

  • Cancellation more than 30 days before arrival: no penalty on the balance. The deposit stays as open credit valid for 12 months.
  • Date change more than 30 days before arrival: free, subject to availability.
  • Date change within 30 days: only the real hotel and guide charges, if any. Almost always cheaper than cancelling, so check with us first.
  • Cancellation 30 days or less before arrival: 50% penalty (hotels and services already guaranteed, non-refundable). The difference stays in your favour as credit for 12 months.
  • No-show: 100% of the total trip cost.

For groups of ten or more the same rules apply with a 90-day window (60 days for tours without domestic flights).

Domestic flight tickets are non-refundable once issued, by airline rule, which is why we issue them as late as possible. We recommend travel insurance with cancellation cover at the time of booking.

Travelling as a group of ten or more? We quote group prices separately, and the payment and cancellation windows are longer (see How to pay? and Cancellation Policy above). Send us your dates and group size and we will prepare your quote.